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- Recruitment | ONKYO
We aim to create new value with the unlimited potential of sound, technology, and ideas, and to realize a prosperous future society, We aim to realize a prosperous society of the future by creating new value with the unlimited potential of sound, technology and ideas. What we value is the moment when you can feel happiness. Why don't you join us in creating something that will touch your heart and soul? Click here to enter We create new value with the unlimited potential of sound, technology, and ideas. We aim to create new value and realize a prosperous future society, We aim to create new values and realize a prosperous future society. What we value is the moment when you can feel happiness. Why don't you join us in creating something that will touch your heart and soul? We are, We create new value with the unlimited potential of sound, technology, and ideas. and technology and ideas to create new value We aim to realize a prosperous society of the future and the realization of a prosperous society of the future. What is important to us the moment when we can feel happiness. moments of happiness. Why don't you join us and create something that will touch your heart? Message Internships are We are always accepting applications. For more information, please Please contact us for more information. Internships are available at any time. Please contact us for more information. インターンシップ実績 2023年 夏季 1名 東京工業高等専門学校 秋季 1名 北陸先端科学技術大学院大学(留学生) 2024年 春季 2名 東京電機大学 東海大学 秋季 3名 信州大学大学院 群馬大学(留学生) 奈良工業高等専門学校 2025年 冬季 2名 大阪工業大学大学院 弘前大学 春季 2名 近畿大学大学院 東北大学大学院 夏季 3名 愛知工業大学 電気通信大学 東京理科大学 秋季 2名 東京電機大学大学院 愛知工業大学 2023年 夏季 1名 東京工業高等専門学校 秋季 1名 北陸先端科学技術大学院大学(留学生) 2024年 春季 2名 東京電機大学 東海大学 秋季 3名 信州大学大学院 群馬大学(留学生) 奈良工業高等専門学校 2025年 冬季 2名 大阪工業大学大学院 弘前大学 春季 2名 近畿大学大学院 東北大学大学院 夏季 3名 愛知工業大学 電気通信大学 東京理科大学 秋季 2名 東京電機大学大学院 愛知工業大学 Contact Us Application Guidelines graduate recruitment Mid-career: Software Engineer
- 公告 | ONKYO
bulletin Statutory Notices In accordance with the provisions of the Articles of Incorporation, the method of public notice of the Company is electronic public notice. However, in the event that the Company is unable to make electronic public notices due to an accident or other unavoidable circumstances, public notices will be posted in the Nihon Keizai Shimbun. 資本金 及び 準備金 の額の減少公告(PDF 約77KB) 2022.11.22 資本金の額の減少公告(PDF 約65KB) 2021.11.29 * The URL has been changed from https://onkyo.com/. Settlement Announcement 第5期決算公告(PDF 約33KB) 2025.3.26 第4期決算公告(PDF 約64KB) 2024.3.27 第3期決算公告(PDF 約60KB) 2023.3.28 第2期決算公告(PDF 約183KB) 2022.3.31 第1期決算公告(PDF 約182KB) 2021.6.30
- 採用情報_ ソフトウェアエンジニア | ONKYO
Open Positions Full-time] Software Engineer You will be mainly responsible for AWS system design, construction, operation and management. Experience in building AWS systems is welcome! salary Monthly salary from 237,000 yen Salary will be increased and preferential treatment will be given based on experience and ability. Overtime work paid separately, full transportation expenses paid, telecommuting allowance available. trial period Yes (3 months) No change in treatment welfare programme Social insurance coverage, defined contribution pension plan, childcare/nursing care leave system, housing subsidy, education subsidy duty station Onkyo Corporation (Head Office) Premium Nagahori Building 301, 1-3-9, Minami-Senba, Chuo-ku, Osaka, Japan (Work location) Access 3 min. walk from Matsuyacho Station, 5 min. walk from Nagahoribashi Station Eligibility for Application . Experience in building systems on AWS Experience in database implementation
- プライバシーポリシー | ONKYO
Onkyo Corporation (including domestic subsidiaries, if any; Onkyo Corporation and its domestic subsidiaries are hereinafter collectively referred to as "Onkyo"), , employment applicants (including internship applicants), and the same shall apply hereinafter), we have adopted the following personal information protection policy (hereinafter referred to as the "Privacy Policy"). ). Regarding the address and representative of Onkyo Corporation,Company Profile Please confirm. Privacy Policy Privacy Policy 1. ONKYO will comply with all laws, regulations, guidelines, and other norms established by the government regarding personal information (hereinafter referred to as "laws and regulations regarding personal information") and will strive to handle personal information appropriately. (hereinafter referred to as "Personal Information Laws and Regulations, etc."), and will strive to handle Personal Information appropriately. 2. Onkyo takes the following safety management measures to properly handle personal information obtained from customers and to prevent loss, falsification, leakage, etc. (1) Establishment of regulations regarding the handling of personal information We will establish basic handling methods when acquiring, using, storing, etc. personal information. (2) Organizational safety management device We will appoint a person in charge of handling personal information and separate that person from other employees. (3) Personnel safety management measures We will provide training to employees on matters to be noted regarding the handling of personal information. (4) Physical safety control measures We will take measures to ensure that personal information cannot be easily viewed by anyone other than employees who are authorized to handle personal information. (5) Technical safety control measures We will clarify the equipment that can handle personal information and the employees who handle the equipment. 3. In the unlikely event of a loss, falsification, leakage, etc. of personal information, which falls under a case based on laws and regulations concerning personal information, ONKYO will report the incident to the regulatory authorities, etc. and notify the customer, etc. or take alternative measures to prevent recurrence. 4. When acquiring personal information from customers, etc., we will clarify the purpose of its use and ensure that it is limited to the extent necessary. In addition, we will endeavor to keep the personal information we have obtained accurate and up-to-date. In addition, the contents of transactions and inquiries may be recorded or recorded for the purpose of accurately understanding the contents and improving the quality of responses. For the purpose of use of personal information acquired, please refer to 6. below. 5. The acquired personal information will not be disclosed or provided to any third party except in the following cases. (1) When there is consent from the customer, etc. (2) In order to provide services requested by customers, etc., when Onkyo outsources work to a subcontractor to the extent necessary to achieve the purpose of use. (3) In the event of business succession due to merger, company split, business transfer, or other reasons. (4) Cases based on the provisions of laws and regulations. (5) When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the customer, etc. (6) When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the consent of the customer, etc. (7) It is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by law, and obtaining the consent of the customer, etc. will interfere with the execution of the affairs. If there is a risk of harm. 6. Onkyo acquires personal information for the following purposes and uses the personal information managed as retained personal data for the following purposes. [Personal information about customers] (1) To provide and provide information on products and services, and to promote product sales and service usage. (2) To provide information and provision of after-sales services related to products. (3) For research and analysis regarding marketing and product development. (4) To respond to inquiries and consultations (5) For planning and research and development of products and services [Personal information regarding shareholders] (6)To exercise rights and fulfill obligations based on laws and regulations (7) To implement various measures with shareholders (8) To provide convenience to shareholders (9) For shareholder management based on laws and regulations [Personal information regarding business partners] (10) To contact business partners regarding business matters (11) For the performance of contracts with business partners (12) For business negotiations and meetings with business partners [Personal information regarding employment applicants] (13) To contact you regarding recruitment screening and recruitment screening. 7. In the event that the purpose of use of personal information is separately stipulated in the personal information protection policy or terms and conditions of each service provided by Onkyo, such as ONKYO DIRECT (hereinafter referred to as "each service personal information protection policy, etc."), the provisions of each service personal information protection policy, etc. shall take precedence over this Privacy Policy. In the event that the purpose of use, etc. is separately stipulated in the personal information protection policy or terms and conditions of each service, etc. (hereinafter referred to as "each service personal information protection policy, etc.") provided by ONKYO, the provisions of each service personal information protection policy, etc. shall take priority over this personal information protection policy. 8. In order to further ensure the protection of the personal information of our customers, etc., ONKYO will review and improve the measures described in the above paragraphs as necessary. 9. Onkyo may outsource all or part of its work to achieve the above objectives. In such cases, when entrusting work including the processing of personal information, we will limit the work to outsourcing companies that meet the standards set by Onkyo, and will appropriately manage and supervise them after concluding a business outsourcing contract or similar contract. . 10. ONKYO will endeavor to respond to requests from customers and others for the disclosure, addition, correction, deletion, and suspension of use of personal information that ONKYO manages as personal data in its possession. For inquiries regarding such matters and personal information, please use the Inquiry Form .
- AI文字起こしツール 無料お試し版の使い方ガイド | ONKYO
Onkyo SPEECHについて 今すぐ無料で 試してみる AI文字起こしツール 無料お試し版の使い方ガイド たったの3ステップ で完了 解析結果のダウンロードも可能です。 文字起こし完了 音声認識開始 音声データ選択 ログイン or 新規登録 初めてご利用される方は新規登録を、 既にご登録されている方はログインしてください。 テキスト化したい音声データを選択してください。 対応ファイル( 10分以下のステレオ WAV / MP3 ) 1日10ファイル まで音声認識できます 音声認識開始 をクリックすると、 音声データの解析が始まります。 完了すると、解析結果が表示されます。 解析結果データをダウンロードしたい場合は、DOWNLOAD をクリックしてください。 Onkyo SPEECHについて 今すぐ無料で 試してみる Go
- 補聴器 | ONKYO
Product Characteristics Trial Rental manual accessory FAQ Digital Hearing Aids Mild to moderate hearing loss Recommended for people who are beginning to have concerns about their hearing and for people with a wide range of hearing loss. Digital hearing aids Product OHS-SC1 (Medical device certification number: No. 307AABZX00038000) Ultra-compact and ultra-lightweight in-the-ear type Equipped with 4 mode switching and impact/wind noise suppression functions Flagship model with remote control OHS-SC1 For left ear / For right ear OHS-SC1 for both ears Suggested retail price (tax-exempt) Open price Take a closer look Suggested retail price (tax exempt) Open price OHS-D31 Small and inconspicuous earpiece type Premium model with remote control included OHS-D31 for left ear / for right ear OHS-D31 Binaural 119,800 yen Suggested retail price (tax-exempt) Take a closer look 64,800 yen Suggested retail price (tax-exempt) Characteristics Sound Technology (1) Suitable for a wide range of hearing abilities, from mild to moderate. It is difficult to hear soft sounds and whispers. People say the TV is too loud. I have difficulty hearing normal conversations. It's only when the car approaches that you notice it. This is just a guide. Feelings will vary depending on the individual. Easy volume control Supports 4 scene modes 15-level volume adjustment OHS-SC1 For left ear / For right ear / For both ears The remote control can be used to switch between four modes: "Standard," "Noisy Environment," "TV & Music," and "Mask." You can adjust the volume to suit your needs in any situation. You can also adjust the volume in 15 steps for each mode. 48-level volume control OHS-D31 For left ear / For right ear / For both ears You can select the way you hear with the buttons on the main unit and the remote control. In addition, the volume can be adjusted to match the surrounding environment. OHS-D21 (Medical device certification number: No. 230ABBZX00073A02) Small and inconspicuous earhole type Simple, easy-to-use basic model 49,800 yen Suggested retail price (tax-exempt) OHS-D21 for left ear 49,800 yen Suggested retail price (tax-exempt) OHS-D21 for right ear OHS-EH21 (Medical device certification number: No. 302AABZX00066000) Easy to handle earpiece type Basic model with long battery life 49,800 yen Suggested retail price (tax-exempt) OHS-EH21 4-level volume control OHS-D21 For left ear / For right ear OHS-EH21 Volume can be adjusted with the buttons on the body Natural sound quality and high functionality Natural and smooth sound quality The OHS-SC1 divides the sound into 16 parts, the OHS-D31 into 12 parts, and the OHS-D21/EH21 into 8 parts. The more parts there are, the smoother the sound will be. Compact and inconspicuous Ultra-small in-the-ear hearing aids OHS-SC1 For left ear / For right ear / For both ears Even smaller than the OHS-D31/D21. Dimensions: 6.2mm wide × 16.4mm deep × 12.7mm high. The black faceplate is barely visible when worn. The unit weighs approximately 0.8g, lighter than a 1-yen coin, for comfortable wear. earplug (for hearing aids) OHS-D31 For Left Ear / Right Ear / Both Ears OHS-D21 for left ear / right ear / both ears It fits snugly in the ear, 9mm (W) x 17mm (D) x 13mm (H). Separate left and right shapes make it easy and comfortable to fit when placed in the ear. in-ear hearing aid OHS-EH21 The compact size, beige body, and transparent earhooks and insert tubes, which are inserted into the ear, are designed to be inconspicuous when worn. The ear hooks and insert tubes are transparent, making them inconspicuous. The earplugs can be used in either the left or right ear by changing the direction of the earplugs. In addition to its compact size, it is lightweight at 2.2g, reducing the burden of wearing it. In addition, large and small earplugs are included in the package so that they can be adjusted according to the size of the ear hole. Wind noise suppression OHS-SC1 For left ear / For right ear / For both ears When strong winds hit hearing aids, a buzzing sound is generated, making it difficult to hear surrounding sounds. The OHS-SC1 suppresses this wind noise that occurs during outdoor activities such as gardening. Howling suppression function Suppresses unpleasant beeping sounds. Quickly suppresses only howling sound without attenuating the audio through a mix of inverse phase method and frequency shift. silent start The hearing aid will turn on 6 seconds after the battery is inserted into the hearing aid. During this time, the hearing aid should be placed firmly in the ear to help prevent unpleasant howling (beeping). Separate left and right shape for each ear Different shapes on the left and right sides reduce discomfort when wearing. Gently fits in the ear. (Earhole type only) Automatic volume control Non-linear function. Loud noises that are difficult to hear are amplified, while loud noises caused by vacuum cleaners, washing machines, etc. are suppressed. Loud sounds are automatically adjusted to be clearer and loud sounds to be softer. Volume control function Digital processing automatically controls the sound coming out of the hearing aid to the appropriate level. This reduces the sound distortion that occurs with conventional analog hearing aids when listening to loud sounds, resulting in a more natural sound. Notification of battery replacement time When the battery runs out of capacity, it will periodically announce this with a "beep-beep-beep" sound. Includes earwax-preventive filter An ear-dust prevention filter attached to the hearing aid body prevents ear-dust from entering the hearing aid. Other Features Trial Rental OHS-D31 is available for trial rental. Only OHS-D31 for both ears is available for rental. Please apply from the rental operator's website below. FAQ 自分の聞こえを確認したい You can easily check the status of your "hearing" with the check sheet . 誰でも使用できますか? This is for people with mild to moderate hearing loss. The degree of "hearing" in daily life and whether or not the following applies to the hearing loss category is a guideline for classification. ■Hearing guidelines 耳鼻科に行かなくても購入できますか? Available for purchase. If any of the following 8 conditions apply to you, please be sure to see an ENT (hearing aid consultant). If you are purchasing a hearing aid for the first time, we recommend that you see a hearing aid consultant for a hearing aid evaluation prior to purchasing a hearing aid. Have undergone ear surgery. Has had an ear leak in the last 3 months. Has had a hearing loss in the last two months. Sudden increase in tinnitus within the last month. Pain or itching in the ear canal. There is a lot of earwax in the ear canal. The average difference in hearing acuity between right and left is more than 25dB. The results of audiometry show a difference of more than 20 dB between the right and left sides of the mean hearing at 500, 1,000, and 2,000 Hz. そもそも補聴器とはどんなものですか? Hearing aids assist people with hearing loss in hearing. It functions to process incoming sound to make it easier to hear and to make it louder. Only those hearing aids that meet the criteria of the Pharmaceutical Affairs Law (Law Concerning Quality, Efficacy and Safety Assurance of Drugs and Medical Devices) and are certified by the Ministry of Health, Labour and Welfare are called "hearing aids". 集音器との違いは何ですか? Hearing aids are medical devices approved by the Ministry of Health, Labour and Welfare, meeting the criteria of the Pharmaceutical Affairs Law (Law Concerning Quality, Efficacy and Safety Assurance of Pharmaceuticals, Medical Devices and Other Products). Hearing aids "increase the volume of sounds that are lacking in accordance with the hearing ability. A sound collector is generally "one that makes all sounds louder. 補聴器はいつから使い始めるといいですか? There is no clear timing for when to start using hearing aids, but if you notice that you hear back more often or have difficulty hearing sounds from the TV or telephone, your hearing may be deteriorating, and we recommend that you consider hearing aids. See more 聞こえに関する全般的なお悩みについては、こちらのサイトをご参照下さい。 Hearing Aid Accessories Hearing Aids Accessories Item:Air operated battery for hearing aid PR41 Compatible models: OHS-D31, OHS-D21, OHS-EH21 JAN code:4063006004157 Pack of 6 Air batteries for hearing aids Item:Click Sleeve for Hearing Aid, medium size Compatible model: OHS-D31 JAN code:4056839039496 Pack of 6 Earplugs for OHS-D31 medium Noise suppression The OHS-SC1 uses 16-channel digital processing (the OHS-D31 has 12-channel digital processing, and the OHS-D21/EH21 have 8-channel digital processing) to separate noise from speech, suppressing noise and making speech easier to hear even in noisy places. Impact noise suppression function OHS-SC1 For left ear / For right ear / For both ears The sounds of things colliding are all around us in our daily lives, such as the sound of toasting during a meal, the sound of a door closing, or the sound of turning pages in a newspaper. Impact noise reduction instantly reduces the sound of collisions and instantly restores volume when the sound fades away, allowing you to concentrate on listening and making conversations more enjoyable. Item:Click Sleeve for Hearing Aid, small size Compatible model: OHS-D31 JAN code:4056839039434 Pack of 6 Earplugs for OHS-D31, small Item:Click Sleeve for Hearing Aid, Large size Compatible model: OHS-D31 JAN code:4056839039472 Pack of 6 Earplugs for OHS-D31, large Item:Click Dome Double 10mm for Hearing Aids Compatible model: OHS-D21 JAN code:4046355641235 Pack of 6 Dome for OHS-D21 Large Item:Earplug FUN Set Compatible model: OHS-EH21 JAN code:4038953847133 Insert tube, elbow, large and small earplugs Earplug Fun Set for OHS-EH21 Item:Click Dome Double 10mm for Hearing Aids Compatible model: OHS-D21 JAN code:4046355641235 Pack of 6 Dome for OHS-D21 Large Item:Earplug FUN Set Compatible model: OHS-EH21 JAN code:4038953847133 Insert tube, elbow, large and small earplugs Earplug Fun Set for OHS-EH21 アクセサリについては、公式ショップ「ONKYO DIRECT」 でお求め頂けます。ネットでのご購入にご利用下さい。 なお、補聴器本体の取扱はありません。ご了承下さい。 Manual Instruction Manual handling instructions insert Safety Guide OHS-SC1 handling instructions insert Safety Guide OHS-D31 OHS-D31 handling instructions insert Safety Guide handling instructions insert Safety Guide OHS-D31 *The contents of the instruction manual are subject to change without notice. Therefore, the contents of the instruction manuals on this website may differ from the contents of the instruction manuals included with the products you have purchased. We appreciate your understanding in advance. Item:Click Dome Semi-open for Hearing Aids Compatible model: OHS-D31 / OHS-D21 JAN code:4046355639508 Pack of 6 Free Earplugs for OHS-D31 Dome for OHS-D21 small (Common accessories) Item:Click Dome Double 8mm for Hearing Aids Compatible model: OHS-D21 JAN code:4046355641228 6 pieces Dome for OHS-D21 medium Item:Click Dome Double 10mm for Hearing Aids Compatible model: OHS-D21 JAN code:4046355641235 Pack of 6 Dome for OHS-D21 Large Item:Earplug FUN Set Compatible model: OHS-EH21 JAN code:4038953847133 Insert tube, elbow, large and small earplugs Earplug Fun Set for OHS-EH21 Inquiries about hearing aids For inquiries about hearing aids and accessories, please contact the following 【Onkyo Hearing Aid Support Center】 TEL 0800-000-4133 Hours: 9:00 - 17:00 (except Saturdays, Sundays, national holidays, and our company holidays)
- 【Onkyo IVR】個別設計対応 | 貴社専用の電話自動応答システム | ONKYO
OnkyoIVRは、貴社専用に個別設計できる自動音声応答システム。高精度な音声認識とAIを活用し、電話対応の自動化・効率化を24時間365日サポートします。 ゼロからつくる、貴社だけのIVR。 Onkyo IVR AI×独自開発の音声認識エンジンを搭載。 業務課題に寄り添いながら “貴社だけの応答フロー”をかたちにします。 JQA-IM2039 今すぐ無料で試してみる お問い合わせ(資料請求) ゼロからつくる、貴社だけのIVR。 Onkyo IVR AI × 独自開発の音声認識エンジンを搭載。 業務課題に寄り添いながら “貴社だけの応答フロー” をかたちにします。 今すぐ無料で試してみる お問い合わせ(資料請求) Onkyo IVR ゼロからつくる、貴社だけのIVR。 AI×独自開発の音声認識エンジンを搭載。 業務課題に寄り添いながら “貴社だけの応答フロー”をかたちにします。 今すぐ無料で試してみる お問い合わせ(資料請求) Onkyo IVRの強み カスタマイズ型音声認識エンジン を搭載 弊社独自の音声認識技術であるOnkyo SPEECHと AWSのAmazon Connectを組み合わせる(融合する)ことで、 サービス品質の向上・受付業務の効率化が求められる コールセンターの問題を解決しています。 年代特有の表現や、発音・滑舌、専門用語 ノイズ環境下などの「聞きづらさ」 にも強く、 貴社のニーズに合わせたカスタマイズが可能です。 音声学習 認識率が低下しやすい内容などを学習させることにより、根本的な認識率が向上します。 言語学習 誤認識されやすい文章を学習させることで、正しい内容で認識されるように改善することが可能です。 辞書登録 よく出てくる単語を登録すると、専門的な 言葉でも正しく認識させることが可能です。 Onkyo IVRの強み カスタマイズ型音声認識エンジン を搭載 弊社独自の音声認識技術であるOnkyo SPEECHとAWSのAmazon Connectを組み合わせる(融合する)ことで、 サービス品質の向上・受付業務の効率化が求められるコールセンターの問題を解決しています。 年代特有の表現や、発音・滑舌、専門用語 ノイズ環境下などの「聞きづらさ」にも強く、 貴社のニーズに合わせたカスタマイズが可能です。 音声学習 認識率が低下しやすい内容などを 音声ごと学習させることにより 根本的な認識率が向上します。 言語学習 誤認識されやすい文章を学習させ 正しい内容で認識されるように 改善することが可能です。 辞書登録 よく出てくる単語を登録すると 専門性の高い言葉でも 正しく認識させることが可能です。 Onkyo IVRの機能 電話転送 お問合せの要件を振り分け、担当者や外部番号へ転送できます。(分岐設定可能) 営業時間設定 営業時間を設定すると、時間内と後で 対応を変更することが可能です。 自動受発信 どんなタイミングでも、人手を介さず 着信対応や発信業務が可能です。 通話テキスト化 音声内容を自動で文字起こし。 記録や共有にもご活用いただけます。 既存システム連携 顧客管理や予約システムと連携することにより、情報入力や対応の自動化も可能になります。 SMS・メール送信 通話後のご案内やリマインドに便利な、 SMS/メールの送信機能を備えています。 Onkyo IVRの機能 電話転送 お問合せの要件を振り分け、担当者や外部番号へ転送できます。(分岐設定可能) 自動受発信 どんなタイミングでも、人手を介さず 着信対応や発信業務が可能です。 既存システム連携 顧客管理や予約システムと連携することにより、情報入力や対応の自動化も可能になります。 営業時間設定 営業時間を設定すると、時間内と後で 対応を変更することが可能です。 通話テキスト化 音声内容を自動で文字起こし。 記録や共有にもご活用いただけます。 SMS・メール送信 通話後のご案内やリマインドに便利な、SMS/メールの送信機能を備えています。 今すぐ無料で試してみる お問い合わせ(資料請求) 今すぐ無料で試してみる お問い合わせ(資料請求) 今すぐ無料で試してみる お問い合わせ(資料請求) Onkyo IVRの 導入事例 業務改革がどんどん広がる多彩なサービス。 お客様のニーズに合ったフローを ご提供いたします。 運送業 ・集荷 / 配達日変更受付 ・配達業務報告 - 到着報告の社内連絡 - 有人対応でムダな工数 社内連絡を有人対応しており、 手間がかかっていた Onkyo IVRの導入で IVR化でスマート運用 IVRに切り替えたことで、 業務効率を大幅に改善! メーカー業 ・よくある質問の回答 ・返品/修理受付 - 郵送手配等の簡易受付 - 受付が重荷で本業停滞 受付業務の負担が大きく、 他業務が滞りがちになっていた Onkyo IVRの導入で 受付業務の負担軽減 IVRに一次対応や受付を任せ、 本業に集中できる環境を実現! 飲食店・クリニック ・予約/変更受付 ・営業時間/定休日の対応 - 営業時間外・定休日対応 - 時間外対応の漏れ発生 時間外の問い合わせも多く、 対応漏れが発生していた Onkyo IVRの導入で 自動記録で漏れゼロに IVRの自動記録とリスト機能で 問い合わせの見逃しを防止! コールセンター ・本人情報確認 ・電話後のアンケート案内 - テレビショッピング - 着信集中で注文を逃す 着信のタイミングが集中し、 注文を取りこぼすことがあった Onkyo IVRの導入で 自動受付で機会損失防止 IVRに切り替えたことで、 業務効率を大幅に改善! Onkyo IVRの導入事例 業務改革がどんどん広がる多彩なサービス。 お客様のニーズに合ったフローをご提供いたします。 運送業 ・集荷 / 配達日変更受付 ・配達業務報告 - 到着報告の社内連絡 - 有人対応でムダな工数 社内連絡を有人対応しており、 手間がかかっていた Onkyo IVRの導入で IVR化でスマート運用 IVRに切り替えたことで、 業務効率を大幅に改善! メーカー業 Onkyo IVRの導入で 受付業務の負担軽減 IVRに一次対応や受付を任せ、 本業に集中できる環境を実現! ・よくある質問の回答 ・返品 / 修理等の受付 - 郵送手配等の簡易受付 - 受付が重荷で本業停滞 受付業務の負担が大きく、 他業務が滞りがちになっていた 飲食店・クリニック Onkyo IVRの導入で 自動記録で漏れゼロに IVRの自動記録とリスト機能で 問い合わせの見逃しを防止! ・予約 / 変更受付(24時間) ・営業時間 / 定休日の案内 - 営業時間外・定休日対応 - 時間外対応の漏れ発生 時間外の問い合わせも多く、 対応漏れが発生していた コールセンター ・有人対応前の本人確認 ・電話後のアンケート案内 - テレビショッピング - 着信集中で注文を逃す 着信のタイミングが集中し、 注文を取りこぼすことがあった Onkyo IVRの導入で 自動受付で機会損失防止 IVRで自動受付を導入し、 注文機会の取りこぼしを防止! Onkyo IVR 導入までの流れ スピードよりも “現場にフィットする精度” を重視 最短2週間で、貴社専用のIVRをご提供します。 ヒアリング 業務や運用フローに合わせて、 細かい課題まで丁寧にお伺いします。 お気軽にご相談ください。 設計・カスタマイズ パッケージ化されたものではなく、 貴社の業務フローに合わせた最適な 設計を行います。 無料トライアル 実際の利用シーンを想定したテスト環境をご用意。運用イメージを確認しながらご調整いただけます。 運用スタート 現場にフィットした状態で運用スタート。導入後も改善や運用をしっかりサポートいたします。 Onkyo IVR 導入までの流れ ― スピードよりも “現場にフィットする精度” を重視 ― 最短2週間で、貴社専用のIVRをご提供します。 今すぐ無料で試してみる お問い合わせ(資料請求) 料金 初期費用 50,000 円 現在の電話対応状況を詳しくお伺いし、 貴社に最適な音声案内やスムーズな誘導フローを 設計・実装いたします。 月額費用 基本プラン 13,000 円 ※別途通信費がかかります(13円/分) 電話番号追加 550円/件 (オプション) SMS送信 15 円/件 ※契約期間は最低1年間となります。 ※内容によっては、別途オプション費用が発生する場合がございます。 料金 初回設定費用 50,000 円 現在の電話対応状況を詳しくお伺いし、貴社に最適な音声案内や スムーズな誘導フローを設計・実装いたします。 月額費用 基本プラン 13,000 円 電話番号追加 (オプション) 550 円 / 件 SMS送信 15 円 / 件 ※別途通信費がかかります (13円/分) ※契約期間は最低1年間となります。 ※内容によっては、別途オプシ ョン費用が発生する場合がございます。 よくあるご質問 回線数(同時着信数)に制限はありますか? 基本的に制限はございません。 10回線以上のご利用をご希望の場合は、お気軽にご相談ください。 フリーダイヤルや窓口の電話番号を継続して使えますか? 現在お使いのお電話番号も、引き続きご利用いただけます。 API連携はできますか? 既存システムとの連携も可能です。 音声認識システムだけをご利用したい場合は「Onkyo SPEECH API」として提供しておりますので、お気軽にお問合せください。 通信費はどれくらいかかりますか? 通信費は 13円/分 になります。 ご利用流量に応じてご相談可能ですので、お気軽にお問合せください。 音声認識の精度を教えてください。 CER(Character Error Rate)の評価では認識率が90%、WER(Word Error Rate)の評価では認識率が87%となります。 WER80%以下の場合は、テキスト学習も合わせて無償でお受けさせていただきます。 導入期間を教えてください。 最短2週間で導入が可能です。 (貴社の業務にフィットするよう最適な設定を行いますので、フローのカスタマイズによって導入期間が変わる場合がございます) お問合せフォーム お問合せ種類 選択してください 担当者氏名 会社名 住所 部署/役職 電話番号 メールアドレス お問合せ内容 プライバシーポリシーに同意する 利用規約はこちら 送信する
