Hearing Aids Frequently Asked Questions Hearing Aids Frequently Asked Questions 自分の聞こえを確認したい You can easily check the status of your "hearing" with the check sheet . 誰でも使用できますか？ This is for people with mild to moderate hearing loss. The degree of "hearing" in daily life and whether or not the following applies to the hearing loss category is a guideline for classification. ■Hearing guidelines 耳鼻科に行かなくても購入できますか？ Available for purchase. If any of the following 8 conditions apply to you, please be sure to see an ENT (hearing aid consultant). If you are purchasing a hearing aid for the first time, we recommend that you see a hearing aid consultant for a hearing aid evaluation prior to purchasing a hearing aid. Have undergone ear surgery. Has had an ear leak in the last 3 months. Has had a hearing loss in the last two months. Sudden increase in tinnitus within the last month. Pain or itching in the ear canal. There is a lot of earwax in the ear canal. The average difference in hearing acuity between right and left is more than 25dB. The results of audiometry show a difference of more than 20 dB between the right and left sides of the mean hearing at 500, 1,000, and 2,000 Hz. そもそも補聴器とはどんなものですか？ Hearing aids assist people with hearing loss in hearing. It functions to process incoming sound to make it easier to hear and to make it louder. Only those hearing aids that meet the criteria of the Pharmaceutical Affairs Law (Law Concerning Quality, Efficacy and Safety Assurance of Drugs and Medical Devices) and are certified by the Ministry of Health, Labour and Welfare are called "hearing aids". 集音器との違いは何ですか？ Hearing aids are medical devices approved by the Ministry of Health, Labour and Welfare, meeting the criteria of the Pharmaceutical Affairs Law (Law Concerning Quality, Efficacy and Safety Assurance of Pharmaceuticals, Medical Devices and Other Products). Hearing aids "increase the volume of sounds that are lacking in accordance with the hearing ability. A sound collector is generally "one that makes all sounds louder. 補聴器はいつから使い始めるといいですか？ There is no clear timing for when to start using hearing aids, but if you notice that you hear back more often or have difficulty hearing sounds from the TV or telephone, your hearing may be deteriorating, and we recommend that you consider hearing aids. 補聴器をつけると何でも聞こえるようになりますか？ Because everyone hears differently, the degree of improvement in hearing with a hearing aid will vary. 補聴器をつけるとすぐ良く聞こえるようになりますか？ When you use a hearing aid for the first time, you will hear many sounds that you did not hear before. This may cause some discomfort, such as being surprised at how loud the sound is, being bothered by noise, hearing other people's voices differently, or hearing your own voice differently. It takes some time to get used to the new sounds you hear in your hearing aids. We recommend that you start with a short period of use in a quiet environment and get used to using your hearing aids in and around your home. 雑音が多いと聞いたことがあるけど本当ですか？ When you use a hearing aid for the first time, you will hear many sounds that you did not hear before. Just as you feel dazzled when you suddenly go from a dark place to a bright place, you will suddenly hear sounds that you did not hear before. At first, you may perceive such sounds as the rustling of newspapers or the clattering of dishes as louder than you expected. 耳あな型と耳かけ型の違いは何ですか？ The in-the-ear type fits snugly in the ear. The earpiece type is used by hanging the hearing aid behind the ear. The earpiece type is popular because it does not get in the way when wearing a mask or glasses. OHS-D21とD31の違いは何ですか？ The size and shape are the same; the D31 is much easier to hear than the D21 because it processes noise by splitting the incoming sound into smaller pieces. The D31 also has a remote control for easy volume control, while the D21's volume can be adjusted using the buttons on the hearing aid itself. 保証期間は何年ですか？ One year after purchase. チャンネルって何ですか？ Think of it as an expression of how finely the sound can be divided and adjusted by frequency. For example, 8 channels means that the frequencies are divided into eight, and noise suppression and volume are adjusted for each of the divided frequencies. As the number of channels increases, the noise and sound quality can be adjusted more finely, which makes it easier to hear. 音量調整はどのようにしますか？ The volume can be adjusted using the volume control buttons on the hearing aid. With the OHS-D31 series hearing aids with remote control, the volume can be easily adjusted at your fingertips using the remote control. OHS-D31のリモコンは左右の補聴器を別々に音量調節できますか？ OHS-D31のリモコンで音量調節しますと、左右の補聴器は同じ動作をします。 左右の補聴器を別の音量設定にしたいときは、補聴器本体の「音量選択ボタン」でそれぞれ「小」「中」「大」から音量を選択したあと、リモコンの「＋」「－」ボタンで音量調節してください。 OHS-D31の「左耳用」「右耳用」を別々に購入した場合、リモコンが2台になります。リモコン1台で左右両方を操作できますか？ 一方のリモコンと左右両方の補聴器を再接続していただくと操作が可能になります。 再接続の方法は、下記の動画をご確認ください。 https://www.youtube.com/watch?si=rqOklr0pHbUZOL4-&t=313&v=N_33Eg3xh0A&feature=youtu.be 電池の入手方法や処分方法を教えてください Please contact your dealer for batteries. They are also available at the Onkyo Hearing Aid Support Center. Please dispose of used batteries in accordance with your local government's instructions. 濡れても平気ですか？ Do not get your OHS-D21/OHS-D31 wet. Always remove the hearing aid when taking a bath or shower. Do not leave the hearing aid in damp places such as kitchens or bathrooms. If you drop your hearing aid in water or select it with your clothes, take out the batteries, drain the water well, dry it in the shade and send it in for repair. If the OHS-EH21 is placed in a washing machine or dropped into seawater or sewage, take out the battery, wash it once in fresh water, drain it well, dry it in the shade, and send it in for repair. The OHS-EH21 has obtained a dustproof and waterproof protection rating of IP67. It can be used safely for daily washing, rain, and sweating. However, since it is not completely waterproof, please avoid immersion in liquids, washing, and exposure to high temperature, low temperature, and high humidity for a long period of time. 補聴器をつけたまま電話できますか？ It is possible to make a phone call while wearing a hearing aid. If you do so, you may hear a beeping sound (howling) from the hearing aid if the receiver is placed snugly against your ear. To avoid covering the hearing aid with the handset, place it on your ear so that there is a small space between the handset and the hearing aid. Try to orient the receiver in a way that makes it easier to speak and less likely to cause feedback. 補聴器は両方の耳につけたほうがいいですか？ If your left and right hearing is almost the same, it is recommended that you wear them on both ears. When the left and right hearing is balanced, it is easier to sense the direction of sound, easier to hear in noisy environments, and easier to hear sound in three dimensions. 補聴器のお手入れやメンテナンスは簡単ですか？ Please clean the hearing aid with the brush provided, as clogged earwax can weaken the sound and cause it to malfunction. Moisture can also harm the hearing aid components, so we recommend storing the hearing aid in a drying case (sold separately). 子どもでも使えますか？ If you are considering the use of hearing aids for your child, please consult an ENT physician. 使っているうちに聞こえが悪くなった場合、どうすればよいですか？ Ear wax clogging in the ear canals can cause hearing loss. Use the cleaning brush provided to remove the dirt or, if it cannot be removed, replace the earplugs with new ones. If the problem persists, please contact the Onkyo Hearing Aid Support Center. ハウリング（ピーピー音）が起きることはありますか？また、ハウリングがおきたらどうすればいいですか？ First, don't panic if you hear a beeping sound. The beeping is a sign that your hearing aid is working well. The beeping will stop when the hearing aid fits into your ear without gaps. If the beeping continues, your ear buds may not be the right size. Try a larger size earplug. 補聴器が故障した場合はどうすればいいですか？ If you are experiencing difficulty hearing with your hearing aids, try cleaning the ear wires or replacing the batteries. If the problem persists, please contact the Onkyo Hearing Aid Support Center. If it is determined that repair is necessary, you will be guided through the repair process. 問い合わせしたい場合はどうすればいいですか？ Please contact the Onkyo Hearing Aid Support Center if you have any problems after purchase, such as how to use the product.

Open Positions Full-time] Software Engineer You will be mainly responsible for AWS system design, construction, operation and management. Experience in building AWS systems is welcome! salary Monthly salary from 237,000 yen Salary will be increased and preferential treatment will be given based on experience and ability. Overtime work paid separately, full transportation expenses paid, telecommuting allowance available. trial period Yes (3 months) No change in treatment welfare programme Social insurance coverage, defined contribution pension plan, childcare/nursing care leave system, housing subsidy, education subsidy duty station Onkyo Corporation (Head Office) Premium Nagahori Building 301, 1-3-9, Minami-Senba, Chuo-ku, Osaka, Japan (Work location) Access 3 min. walk from Matsuyacho Station, 5 min. walk from Nagahoribashi Station Eligibility for Application . Experience in building systems on AWS Experience in database implementation

お問い合わせいただきありがとうございました TOPへ戻る このたびは、お問い合わせいただき誠にありがとうございます。 お送り頂きました内容を確認の上、必要に応じて、折り返しご連絡させて頂きます。 しばらく経ってもメールが届かない場合は、入力頂いたメールアドレスが間違っているか、迷惑メールフォルダに振り分けられている可能性がございます。 また、ドメイン指定をされている場合は、「@onkyo.co.jp 」からのメールが受信できるようあらかじめ設定をお願いいたします。

We offer two license programs, "Sound by Onkyo" and "Powered by Onkyo". Results of 2023 Over 500K units (Sold units of products to which our brands such as "Powered by Onkyo" is given in 2023) Brand License We, Onkyo Corporation, can provide technologies and know-how which have been acquired over long years and suggest added value improvement of your products and/or services by using our brand “Sound by Onkyo” or “Powered by Onkyo” for your products and/or services. According to license program, we can provide the following services. (1) Involvement of development and design (2) Design review (3) Sound quality adjustment (4) Sound quality confirmation (5) Consulting For more information, please contact us through the inquiry window. License Overview A company which is the predecessor of Onkyo Corporation was established in 1946 in Japan. After that, Onkyo has done business over 75 years as an audio equipment maker. In Onkyo’s history beyond 75 years, we have developed various products such as AV receivers, mini systems, cassette decks, CD players, audio PCs, headphones/earphones, music playback applications, digital audio players (DAPs), smartphones, etc. Many products which have original and innovative technologies are highly evaluated by audio magazines, etc. and win many prizes. We are confident that our technologies which have been accumulated over 75 years add significant value to your products/services. Our Strengths Sound Technology For example, our engineers designed an audio circuit of a smartphone. The audio circuit realizes ultra low noise under strong electric wave environment (LTE communication). S/N ratio is 120dB. -> Noise is 1/1,000k. *S/N ratio: Ratio of signal (S) size and noise (N) size The larger S/N ratio is, the better signal quality is. ■Element technology of audio circuit Analog circuit design, high frequency circuit design, EMC design, print substrate pattern design 1. Circuit design Our engineers use AI in voice recognition, traffic amount monitoring, biological sound analyzation, abnormal detection, etc. Our engineers have knowledge and know-how to use AI in various fields. 4. AI SEIKO Time Creation Inc. Multi sound clock SS501K Suyama Dental Laboratory Co., Ltd. Custom In-Ear Monitors (IEM) FitEar H1 Custom Sharp Corporation Portable Speaker Lantern DL-FS01L Vestel Elektronik San. ve Tic. A.Ş. (Turkey) TV Reliance Retail Limited (India) TV ELARABY UNITED COMPANY FOR INDUSTRIAL AND COMMERTIAL INVESTMENT (Egypt) TV Examples of license Onkyo brand license We are licensing "Onkyo" brand other than "Powered by Onkyo" and "Sound by Onkyo". Examples of license Guangzhou Aidefoe Electronics Co. LTD (China) Car speakers, DSPs, etc. 詳細はこちら Guangzhou Aidefoe Electronics Co. LTD (China) カースピーカー・DSP等 For more details Guangzhou Aidefoe Electronics Co. LTD 様 （中国） Car speakers, DSPs, etc. 詳細はこちら Guangzhou Aidefoe Electronics Co. LTD 様（中国） カースピーカー・DSP等 詳細はこちら Click here to business introduction of technical license For example, our engineers designed speaker units and speaker enclosures. In design development, our engineers can perform acoustic analysis and feed back the results of the acoustic analysis to the acoustic design. 2. Acoustic design For example, our engineers designed a music reproduction application. In equalizing of the music reproduction application, so as to adjust to user’s favorite sound without sound quality degradation, linear phase FIR filter which prevents sound quality degradation such as phase shift is adopted. 3. Software design

bulletin Statutory Notices In accordance with the provisions of the Articles of Incorporation, the method of public notice of the Company is electronic public notice. However, in the event that the Company is unable to make electronic public notices due to an accident or other unavoidable circumstances, public notices will be posted in the Nihon Keizai Shimbun. 資本金 及び 準備金 の額の減少公告（PDF 約77KB） 2022.11.22 資本金の額の減少公告（PDF 約65KB） 2021.11.29 * The URL has been changed from https://onkyo.com/. Settlement Announcement 第5期決算公告（PDF 約33KB） 2025.3.26 第4期決算公告（PDF 約64KB） 2024.3.27 第３期決算公告（PDF 約60KB） 2023.3.28 第２期決算公告（PDF 約183KB） 2022.3.31 第１期決算公告（PDF 約182KB） 2021.6.30

HF Player manual Streaming playback using AWA function linkage How to change your clothes Instructions for adding a music folder_Android 11 and above Android Table of Contents Streaming playback using AWA function linkage How to change your clothes How to transfer high-resolution music iOS Table of Contents 1 Use the AWA button ⇆ Player button on the top menu to switch between libraries. 2 When a confirmation dialog box appears, tap "OK. ［Android] Streaming playback using AWA function linkage 4 Switch to the AWA library. Tap "Player" to return to the list on your device. 3 Log in. 6 There are four AWA menus available on HF Player: FOR YOU, FOCUS, FAVORITES, and TRENDS. *Please visit the AWA service to register for FAVORITES. 5 Streaming playback is available within the HF Player application when AWA function linking is performed. 1 Open the Settings screen and tap "Settings" in the middle section. 2 Tap "Select Dress-up" to open the dress-up selection screen. ［Android] How to change your clothes 4 The purchased clothes have been added to "My Changeland". Tap "Download" to download the clothes you want to use. 3 A list of available changes will be displayed in the store. You can purchase your favorite dress-up items. 6 The specified dressings have been applied. The setting is complete. *If you want to change, please download and apply the changes in the "Store" or "My Dresses". 5 Tap "Apply" to confirm the change of clothes. ［Android] Streaming playback using AWA function integration Use the AWA button ⇆ Player button on the top menu to switch between libraries. 1 When a confirmation dialog appears, tap "OK. 2 Log in. 3 Switch to the AWA library. Tap "Player" to return to the list on your device. 4 Streaming playback is available within the HF Player application when AWA function linking is performed. 5 The four AWA menus available on HF Player are "FOR YOU", "FOCUS", "FAVORITES", and "TRENDS". Please register for FAVORITES at the AWA service. 6 ［iOS] Streaming playback using AWA function integration Switch libraries by tapping iPod ⇆ Hi-Res ⇆ AWA in the top tab menu. Tap AWA. 1 When a confirmation dialog box appears, tap "OK. 2 Log in. 3 Switch to the AWA library. Click "iPod" to return to the list on your device. 4 Streaming playback is available within the HF Player application when AWA function linking is performed. 5 The four AWA menus available on HF Player are "FOR YOU", "FOCUS", "FAVORITES", and "TRENDS". Please register for FAVORITES at the AWA service. 6 ［iOS] How to change your clothes Open the Settings screen and tap "Settings" in the middle section. 1 Tap "Select Dress-up" to open the dress-up selection screen. 2 A list of available changes will be displayed in the store. You can purchase your favorite dress-up items. 3 The purchased clothes have been added to "My Changeland". Tap "Download" to download the clothes you want to use. 4 Tap "Apply" to confirm the change of clothes. 5 The specified dressings have been applied. Your settings are complete. If you want to change the settings, go to "Store" or "My Changeland" to download and apply the changes. 6 ［Android] Instructions for adding a music folder Android 11 or higher You can view this screen from "Hi-Res Library" - "Music Folder" in the settings screen or at the first startup after installation. 1 Select the folder where the music files are located. Due to OS specifications, you cannot select the root folder of the SD card or the Download folder. If the file is in one of the above folders, please move it to another folder. 2 After entering the folder containing the music files, click "Use this folder. 3 Select "Allow" when the access dialog appears. 4 Confirm that the selected folder has been added and tap OK. *If you want to add other folders, click the Add button, repeat the same steps, and then tap OK. 5 The first time you start the program, a media access dialog will appear and you should select Allow. 6 ［Android] How to change your clothes Open the Settings screen and tap "Settings" in the middle section. 1 Tap "Select Dress-up" to open the dress-up selection screen. 2 A list of available changes will be displayed in the store. You can purchase your favorite dress-up items. 3 The purchased clothes have been added to "My Changeland". Tap "Download" to download the clothes you want to use. 4 Tap "Apply" to confirm the change of clothes. 5 The specified dressings have been applied. Your settings are complete. If you want to change the settings, go to "Store" or "My Changeland" to download and apply the changes. 6 ［iOS] How to Transfer Hi-Res Music Connect your device to your Mac with a USB cable and open the Finder. Click on your device from the list on the left and select the "Files" tab from the list at the top. 1 Open "HF Player" from the list of applications displayed and drag & drop the music you want to transfer. 2 Please press "Sync Now" from the HF Player settings screen to sync. Uninstalling the application will delete all high-resolution songs transferred using this application. Please be sure to back up your songs to a computer such as Mac or Windows. 3 How to transfer songs via Finder Select File Sharing from the items on the left. 3 Open "HF Player" from the list of applications displayed and drag & drop the music you want to transfer. Or, add the file from the "Add File" button. 4 Please press "Sync Now" from the HF Player settings screen to sync. Uninstalling the application will delete all high-resolution songs transferred using this application. Please be sure to back up your songs to a computer such as Mac or Windows. 5 How to transfer songs via iTunes Connect the device to the PC with a USB cable and run the latest version of iTunes. 1 Click on your device in the upper bar. 2 1 Switch libraries by tapping iPod ⇆ Hi-Res ⇆ AWA in the top tab menu. Tap AWA. 2 When a confirmation dialog box appears, tap "OK. ［iOS] Streaming playback using AWA function linkage 4 Switch to the AWA library. Click "iPod" to return to the list on your device. 3 Log in. 6 There are four AWA menus available on HF Player: FOR YOU, FOCUS, FAVORITES, and TRENDS. *Please visit the AWA service to register for FAVORITES. 5 Streaming playback is available within the HF Player application when AWA function linking is performed. 1 Open the Settings screen and tap "Settings" in the middle section. 2 Tap "Select Dress-up" to open the dress-up selection screen. ［iOS] How to change your clothes 4 The purchased clothes have been added to "My Changeland". Tap "Download" to download the clothes you want to use. 3 A list of available changes will be displayed in the store. You can purchase your favorite dress-up items. 6 The specified dressings have been applied. The setting is complete. *If you want to change, please download and apply the changes in the "Store" or "My Dresses". 5 Tap "Apply" to confirm the change of clothes. 1 Connect your device to your Mac with a USB cable and open the Finder. Click on your device from the list on the left and select the "Files" tab from the list at the top. ［iOS] How to transfer high-resolution music 3 Press "Sync Now" from the HF Player settings screen to synchronize. Uninstalling the application will delete all high-res music transferred using this application. Please be sure to back up your songs to a computer such as a Mac or Windows. How to transfer songs via Finder 2 Open "HF Player" from the list of applications displayed and drag & drop the music you want to transfer. 1 Connect the device to the PC with a USB cable and run the latest version of iTunes. 5 Press "Sync Now" from the HF Player settings screen to synchronize. Uninstalling the application will delete all high-res music transferred using this application. Please be sure to back up your songs to a computer such as a Mac or Windows. How to transfer songs via iTunes 4 Open "HF Player" from the list of applications displayed and drag & drop the music you want to transfer. Or, add the file from the "Add File" button. 3 Select File Sharing from the items on the left. 2 Click on your device in the upper bar. 1 You can view this screen from "Hi-Res Library" - "Music Folder" in the settings screen or at the first startup after installation. 2 Select the folder where the music files are located. Due to OS specifications, the root folder of the SD card and the Download folder cannot be selected. If they are in the above folders, please move them to another folder. ［Android 11 or higher] Instructions for adding a music folder Android 11 and above 4 Select "Allow" when the access dialog appears. 3 After entering the folder containing the music files, click "Use this folder. 6 The first time you start the program, a media access dialog will appear and you should select Allow. 5 Confirm that the selected folder has been added and tap "OK". *If you want to add other folders, click the Add button, repeat the same steps, and then tap OK. HF Player manual Streaming playback using AWA function linkage How to change your clothes Instructions for adding a music folder_Android 11 and above Android Table of Contents Streaming playback using AWA function linkage How to change your clothes How to transfer high-resolution music iOS Table of Contents